Completing a mission

Once you have reserved a mission, we expect you will complete the required checks by the stipulated time and in accordance with our instructions. Failing to do so means that you may be excluded from applying for future missions.
Please ensure all your questions are complete before leaving the store.  We will only pay for completed missions.  

Storefront Photos

Photograph the store entrance from just outside.
We always need better storefront photos. 

  • Take the photo from just outside the main entrance
  • Try to include the name of the store 

Above all, make it recognisable for other shoppers.
If you can't get the storefront photo due to bad reception inside a shopping centre, take a photo of the entrance to the shopping centre.

Display Photos

Find and photograph the whole display
 - When photographing it, please do it front-on for optimum clarity.
 - Include the top, bottom and both sides of the shelf, and include pricing if visible.
Taking a good display photo isn't hard. Here are some things to keep in mind:

  • Take a photo of the full width of the display
  • Try to stand directly in front of the shelf - not at an angle
  • Check that your photo is clear. If it is blurry, or crooked, retake it

Product Photos     

Find the item and photograph all the facings.

  • Photographing facings from front-on for optimum clarity.
  • Include the top, bottom and both sides of the shelves, and include pricing if visible.

A product facing is the number of identical products on a shelf turned out toward shoppers and visible on the shelf. Retailers make the shelf look tidy and welcoming by stacking all the stock up to the front. Brands compete for more facings because it attracts the attention of shoppers. Here are some things to keep in mind

  • Take a photo of the full width of the shelves and the full height of where the item is displayed
  • Try to stand directly in front of the shelf - not at an angle
  • Check that your photo is clear. If it is blurry, or crooked, retake it

Take a photo of the full height and width of the display so that all facings can be counted.

Pricing Photos

Find the item and record the price tag. If the item is on special, photograph the promotional price tag.

  • Photographing price tags from front-on for optimum clarity
  • Focus on the price tag, but try to get at least one product in the photo too.

Here are some things to keep in mind

  • Take a photo of full width of the shelf - including the price tag. 
  • Try to stand directly in front of the shelf - not at an angle
  • Check that your photo is clear. If it is blurry, or crooked, retake it

Other kinds of checks

Other kinds of checks include:

  • Enter a short answer: Be brief but not too brief.
  • Select Yes or No: If unsure, check the closest.
  • Multiple choice: If unsure, check the closest.
  • Receipt: Photograph your receipt
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